Mobile Design ・ B2B SAAS ・ International

Task management mobile app

Company

Taskworld

Timeline

2015

Taskworld started as a project management web app in 2012. After the company rebranded, I jumped into designing an Android mobile app for Taskworld at the beginning of the project, April 2015.

The design goal was Transferring the complex desktop experience to mobile platform.

I focused on clarifying the app flow and navigating as well as creating a pleasant visual interface. I also heavily engaged in the QA cycle with the mobile engineering team to ensure that the app became a "Taskworld-like-solution."

Defining design approach and vision

We needed to understand what Taskworld users may need to use Taskworld on mobile. We interviewed our users and stakeholders to defined the design approach and vision.

These are the critical insights into how design approach the problem for Taskworld mobile usage:

Finally, we defined the ultimate design goal and vision: Creating a seamless task managing experience between web and mobile platforms.

Creating information architecture

Based on user research, its was clear that mobile needed features are different from web app. To get started the mobile app design, optimizing information architectures for mobile flow was mandatory.


Usability test: understanding on Navigating and information

Taskworld's identical feature is the 'Task card on Kanban board' under multiple levels of folder concept. Designing intuitive navigating for the kanban board was the most crucial problem.

Kanban an Navigation on Taskworld Web

We came up with a couple of design options for navigating the app. And then, we conducted usability tests to finalize the design.
I structured the usability test format to be insightful for us by observing how the testees try to accomplish a particular task.

We ran the usability test for three core pages and two subpages. We tested 3-5 users per page.

Usability test questionnaires


No items found.
Design outcome

Taskworld mobile is a project management applications supporting web version of Taskworld. It's synchronized with the web app in real-time and provides most valuable features in a mobile-friendly way.

Make complex to simple

Minimized users' decision-making based on the users' behavior and preferences

Organize in the most logical way

Neat information architecture mattered for complex flow and feature visibility for users

Build & improve based on actual data

Designed based on research and data analytic. For example, the search result filters are sorted by usage volume

No items found.
Impact

Taskworld Mobile V.2.0, both Android and iOS, was launched in July 2015 and ran until Jan 2017. We received great reviews about the design on Google play store & customer tickets directly.

There were also negative reviews that mostly about missing features and bugs.

Primarily, we recognized that 'a chat feature' is the most requested and crucial for work collaboration. It led to my next Taskworld project: The enterprise chat app.

No items found.
Check out other works