Taskworld
2015
Taskworld started as a project management web app in 2012. After the company rebranded, I jumped into designing an Android mobile app for Taskworld at the beginning of the project, April 2015.
The design goal was Transferring the complex desktop experience to mobile platform.
I focused on clarifying the app flow and navigating as well as creating a pleasant visual interface. I also heavily engaged in the QA cycle with the mobile engineering team to ensure that the app became a "Taskworld-like-solution."
We needed to understand what Taskworld users may need to use Taskworld on mobile. We interviewed our users and stakeholders to defined the design approach and vision.
These are the critical insights into how design approach the problem for Taskworld mobile usage:
Finally, we defined the ultimate design goal and vision: Creating a seamless task managing experience between web and mobile platforms.
Based on user research, its was clear that mobile needed features are different from web app. To get started the mobile app design, optimizing information architectures for mobile flow was mandatory.
Taskworld's identical feature is the 'Task card on Kanban board' under multiple levels of folder concept. Designing intuitive navigating for the kanban board was the most crucial problem.
We came up with a couple of design options for navigating the app. And then, we conducted usability tests to finalize the design.
I structured the usability test format to be insightful for us by observing how the testees try to accomplish a particular task.
We ran the usability test for three core pages and two subpages. We tested 3-5 users per page.
Taskworld mobile is a project management applications supporting web version of Taskworld. It's synchronized with the web app in real-time and provides most valuable features in a mobile-friendly way.
Minimized users' decision-making based on the users' behavior and preferences
Neat information architecture mattered for complex flow and feature visibility for users
Designed based on research and data analytic. For example, the search result filters are sorted by usage volume
Taskworld Mobile V.2.0, both Android and iOS, was launched in July 2015 and ran until Jan 2017. We received great reviews about the design on Google play store & customer tickets directly.
There were also negative reviews that mostly about missing features and bugs.
Primarily, we recognized that 'a chat feature' is the most requested and crucial for work collaboration. It led to my next Taskworld project: The enterprise chat app.