Flipay is a cryptocurrency exchange service offering the most competitive price in Thai market.
I joined Flipay as a 4th member of the team in Dec 2018 and participated as a part-timer for a year. I provided end-to-end design work from brand design to mobile app.
Mobile Design ・ Branding
Dec 2018- Dec 2019
Flipay
1 Product designer ・ 1 PM ・ 2 Developers
Even though I was motivated to have complete responsibility for designing a brand new product, 'uncertainty on market fit' was the most challenging part as a budding startup.
These are my actions to handle the startup-specific challenges:
Utilize the branding visual identity with micro-interaction
Display price and changes in real-time
Allow users to manage their portfolio by deposit and withdraw their assets
Before confirm to buy and sell, review your order and compare the price with other brokerages!
To start design for this new born startup, I need to understand the business. I had full brainstorming and discussion with team to get the answer –Who are we targeting? and What’s the unique selling points from others.
After gotten the answer, I set the design goal to be align with it:
It’s really a new born company. There was nothing even a logo!
First, I defined the brand visual identity for Flipay. Through the workshop I ran with the team, we got ‘Friendly, and ‘Innovative’ for brand personality. Based on these, I started to defined the visual concept color and typography, and then logo and other branding assets like illustrations.
We planned around 2 months to launch the MVP version. At this phase, I articulated UX flows based on different use cases and elaborated details UX and UI solution based on user testing and competitive research.
After we launched the MVP product, we got around 20 for early access product. At this stage, I focused on design improvements as well as adding new features for trading experience.
Also, I actively involved into feature ideations and designed towards to enhance trading experiences.